Practice platform · Launching soon

One place for your clients, your billing and your jobs

Mervio holds one registry of every group and entity your organisation looks after. The portal, the billing and the job list all read from it. We collect the morning pile of ATO correspondence, file it into your folders and draft the client emails, all before you get in.

This morning's ATO mail

14 documents · 13 filed without you

Live
  • Example Family Trust

    Notice of assessment

    Filed
  • Example Holdings Pty Ltd

    Activity statement

    Filed
  • Sample Super Fund

    Type not on the list yet

    Needs a look
  • Sample Partners

    Payment plan

    Filed
Filed into the folders you already use
Draft ready Needs your read

Re: Notice of assessment, FY26

Written from your template and addressed to A. Example. It sits in your mailbox until you send it.

Works with

ATO Online servicesXeroXero Practice ManagerBGL Simple FundOneDriveGoogle DriveFTPOutlookGmail

ATO admin

What happens to a notice after it lands

The same four steps run in order, every time. We match document types against a list we keep current instead of guessing at each one, and anything that falls outside the list goes to the review queue, not to your client.

See the safeguards ›
1 Arrives Collected 6:04 am
notice-of-assessment.pdf

Collected straight from the ATO, so there is no folder to watch and nobody has to forward anything.

2 Identified Notice of assessment
Example Family Trust · FY26

The type comes off our pattern list and the identifiers on the page tell us whose it is.

3 Filed Filed, no rename
/Clients/Example Family Trust/2026/ATO

Sorted into your existing folders, named the way your organisation names them.

4 Drafted Waiting for a read
Re: Notice of assessment, FY26

Client email filled from your template and left in your mailbox, unsent.

The platform

Six features, one client record

They all read and write that same record, so a detail you fix once is fixed everywhere else it shows up.

Clients and entities

One registry of every group and entity, plus the portal your clients send their details through.

Import from Xero or BGL with duplicates caught on the way in. Client answers land on the record, conflicts go to your team.

ATO correspondence

Collected from the ATO and filed where you already file it, with the client email written for you.

We match each type against a pattern list that an AI keeps current as the ATO changes its forms. Anything it misses waits for review.

E-signatures

Engagement letters and forms signed in the portal, not printed and scanned.

Every signature keeps an audit record with the signer, their IP address, browser and timestamp.

Billing

Recurring and one-off billing with cards and direct debit, paid into your account.

Your organisation is the merchant of record. Payouts go straight to your bank and we never hold the money.

Workflows

BAS quarters, tax returns and everything else, in a list or on a board.

Jobs can come from a classified ATO document, then get assigned by qualification and workload.

Legal templates

Engagement letters and the standard client documents, ready to fill in and send.

Written by practising lawyers rather than generated. You fill in the details and send it for signature.

6 features on top of one client registry
1 queue for anything the pipeline will not decide on its own
0 TFNs that ever reach a model

Security

Client financials, handled like client financials

Stays in Australia

We store and process everything in the Sydney region. The rare document our rules cannot file goes to a model, and it is masked before it leaves.

Identifiers redacted

TFNs, payment reference numbers and EFT codes are masked before anything reaches a model.

A person always signs off

Nothing irreversible happens on its own. If the pipeline is not sure about something it stops and waits for one of your team.

Fits how you already work

We read your folder structure on setup and sort into it. You will not have to rename or move anything afterwards.

Everything we do with your data, control by control →

Not open yet

Leave your email and we will tell you when it is

We are still building. We will send you updates on the beta and nothing beyond that, and you can unsubscribe whenever you want.